All purchases, subscriptions, and vendor listings made through Only in Dade and the OID FamPass platform are non-refundable.

However, we understand that special circumstances may arise. If you believe you are entitled to an exception, you may submit an appeal directly to our team by emailing oidfampass@onlyindade.com with your order details and a description of your concern.

All appeals will be reviewed on a case-by-case basis, and OID reserves the right to make the final decision.